Shipping policy

SHIPPING POLICY

Last Updated: 1/27/25

Thank you for shopping with Revra. Please review this Shipping Policy carefully before placing an order. By purchasing from our website, you agree to the terms below.

ORDER PROCESSING

All orders are processed within [1-20] business days, excluding weekends and holidays. Processing times may vary during:

New releases or drops
Sales or promotions
Holidays
High order volume periods

Order processing time is separate from shipping time.

THIRD-PARTY SHIPPING PROVIDERS

We utilize third-party shipping carriers to fulfill and deliver all orders. These carriers may include, but are not limited to, USPS, UPS, FedEx, DHL, or other regional/international logistics providers.

Once an order has been handed off to a third-party carrier:

Delivery timelines are outside of our control
We are not responsible for carrier delays, errors, or service disruptions
Tracking information is provided as a courtesy and may update slowly or inconsistently

FULFILLMENT LOCATIONS

Orders may be fulfilled and shipped from:

Third-party fulfillment centers
Partner warehouses
Private residences or home-based shipping locations

Shipping origin may vary depending on product availability, drop structure, or logistics. Shipping from a residential address does not affect the legitimacy, quality, or authenticity of your order.

SHIPPING TIMES (ESTIMATES ONLY)

All shipping times displayed at checkout or on our website are estimates, not guarantees. Delivery delays may occur due to:

Carrier backlogs
Weather conditions
Customs inspections
Incorrect address information
High demand periods

We do not guarantee delivery dates.

ADDRESS ACCURACY

Customers are responsible for providing accurate and complete shipping information at checkout.

We are not responsible for:

Packages sent to incorrect addresses provided by the customer
Failed deliveries due to address errors
Additional fees charged by carriers for re-routing or re-delivery

Orders returned to us due to incorrect address information may not be eligible for reshipment or refund.

LOST, STOLEN, OR DELAYED PACKAGES

Once a package is marked as “Delivered” by the carrier, we are not responsible for:

Lost packages
Stolen packages
Missing packages

If your package is delayed, missing, or marked delivered but not received, you must contact the shipping carrier directly to file a claim.

INTERNATIONAL SHIPPING

International orders may be subject to:

Customs duties
Import taxes
Brokerage fees

These fees are the sole responsibility of the customer. We are not responsible for delays caused by customs or refused shipments.

SPLIT SHIPMENTS

Orders containing multiple items may ship separately at our discretion. You may receive multiple tracking numbers for a single order.

ORDER CANCELLATIONS

Orders cannot be canceled once processing has begun. Once an order is shipped, it is considered final sale.

POLICY UPDATES

We reserve the right to update or modify this Shipping Policy at any time without prior notice. The policy in effect at the time of purchase will apply.